2-term postgraduate studies

Cost: 3300 PLN (paid in 2 or 4 installments)


Goal of the program
The main goal of the program is to introduce the students to a variety of theoretical and practical issues related to human resource management. Given that human resources constitute a valuable source of a company’s success, the students learn a strategic and long-term approach to human resource management and development. The curriculum is particularly focused on problems related to communication in a company, acquisition of employees, motivation, management and leadership.

Subject matter:

The concept of organizational culture
1. Types of organizational culture
2. Diagnosis of organizational culture
3. Mechanisms conducive to changes in organizational culture

Acquisition of employees, recruitment and selection
1. Work analysis as a basis for personnel decisions. Description of a post and its basic elements. Methods of work analysis. Work assessment. Sample questionnaires used to analyze posts.
   
2. Selection process and its steps.
3. Selection criteria for a post.
4. Candidate’s documents analysis.
5. The art of conducting job interviews. Interview structure and plan. Methods of asking questions. Sample questions.
6. Objective tools for candidate analysis: sample tests and marking scales. Rules for administering tests.
7. Sample candidate assessment sheets.

Assessment centers as a modern method of assessment and selection
1. Basic characteristics of assessment centers.
2. Examples of situational exercises and tasks. Ways of using situational exercises and tasks.
3. How to plan and develop assessment centers?

Employee assessment system
1. Introduction: conditions for a proper and effective functioning of an employee assessment system.
2. Organizational and psycho-social goals of work and employee assessment.
3. Assessment criteria.
4. Assessment procedures.
5. Assessment methods and techniques.
6. Assessment scales as the most popular assessment technique. Examples of scales and rules of using them.
7. Sample employee assessment sheets.
8. The practice of assessment interviews.

Motivating employees and reward management
1. Types of motivation.
2. Human needs in a workplace.
3. Instruments of motivational stimulation.
4. Wage as a motivational factor.
5. None-wage methods of motivational stimulation.

Managing people. Styles and functions of management.
1. Introduction to management-related issues. Desired leadership skills in modern management.
2. Managing a team of employees. Characteristics of an effective team. Styles of team management. Coordination of actions directed towards achieving the set goals.
3. Perfecting social skills which are essential to modern management. Communication as a managerial tool. Communication with employees and rules of winning people over.

Communication in an organization
1. Communication networks in an organization.
2. Models of information flow and their optimization.

Negotiation and conflict management
1. Scheme for conducting negotiations.
2. Three styles of negotiation: soft, hard and principled.
3. The power of a negotiator: SWOT analysis (strong and weak sides of a company).
4. BATNA as a tool of obtaining negotiation advantage.

Workplace relationships: communication, cooperation, conflict.
1. Introduction to interpersonal communication: NPL operational assumptions regarding communication and exercises that illustrate them.
2. Communication.
3. Listening techniques.
4. Use of questions.
5. Introduction to conflict. Interpersonal and group conflict. Phases of conflict. Causes of conflict in an organization. Three levels of conflict.
   
6. Consequences of conflict in a workplace.
7. Main obstacles to conflict resolution.
8. Styles of conflict resolution.
9. Consequences of avoiding conflict resolution or using power to resolve conflict. How people react to power.
10. Effective conflict resolution: a four-step method. A three perceptual positions method. Other techniques that support effective conflict management.
11. Practical decision making methods in conflict situations.

Time management
1. Introduction: importance of time, role of managing one’s own time.
2. Proactive approach as the key to effective time management.
3. Analysis of the current situation: your working style or how you use and waste time. Use of various tools to assess the style of time management and main distraction factors (“time thieves”).
4. Practical rules of proper goal formulation. The importance of formulating goals, types of goals, criteria of properly formulated goals.
5. Rules and methods of effective time management. Development of a time management system. Time management using a five-step ALPEN method. Other methods of time management.
6. Choosing priorities. The Pareto principle and the Eisenhower matrix. Task analysis from the standpoint of urgency and importance. Decision making methods in time management.
7. Rules of self-motivation: how to prevent procrastination. Identification of ineffective ways of self-motivation.
8. Delegating task and authorizations. Self-diagnosis of delegating abilities. Delegating rules and levels.
9. Your timeline: how your brain codes time and how humans experience time flow. Techniques of using timeline to change emotions, make plans and introduce changes to your life.
10. Recap: basic ways of gaining additional time.

Change management. Management of organizational changes and innovation.
1. Organizational changes: organizational and technological aspects vs. socio-human aspect of change.
2. Models of change implementation (examples of classical concepts).
3. Reasons for resistance against change. Psychological barriers.
4. Reasons for fear of change.
5. Role of the leader in stimulating change.
6. Phases of change implementation.
7. The practice of change implementation.
8. Methods of achieving commitment from team members.
9. Are you open to change? Self-diagnosis.
10. Test for the ability to implement changes.